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Privacy Policy & Data Governance

Effective Date: September 2026 • DPDP Act (India) Compliant

1. Scope & Purpose

Vimal Spices operates this commercial product catalog and digital procurement platform to present our AGMARK-graded ground spices, blended seasonings, and commercial bulk milling lines, as well as to facilitate direct business-to-business (B2B) trade communications. This policy sets forth our standards for managing personal and business data gathered via our website, interactive trade desk, and communication channels.

2. Information We Collect

We only collect information directly provided by users or required for technical site operation:

  • Direct Trade Inquiries: Contact person name, business or entity name, mobile/WhatsApp phone number, email address, trade category (Wholesale, Catering, Institutional, Retail), and specific spice volume requirements.
  • Community Reviews & Feedback: Name or buyer initials, purchased spice products, numerical star ratings, and voluntary sensory impressions submitted to our milling desk.
  • Technical Site Telemetry: Essential session cookies and local storage tokens strictly used to preserve user cookie preferences and interface rendering states.

3. Use of Personal & Business Data

Information gathered is processed under legitimate commercial interests and explicit user consent for:

  • Responding to wholesale, distributorship, and customized bulk spice milling inquiries.
  • Generating commercial quotations, proforma estimates, and statutory tax invoices.
  • Coordinating scheduled freight dispatches across Maharashtra, Gujarat, and regional transport routes.
  • Displaying verified, anonymous product feedback within our public community trust board.
No Commercial Data Brokerage: Vimal Spices does not sell, rent, monetize, or trade customer contact details, inquiry specifications, or order histories to third-party data brokers or marketing agencies.

4. Data Storage & Third-Party Services

To maintain high availability and direct communication workflows, specific integrations are utilized:

Supabase Cloud Database Customer reviews and inquiry forms are securely transmitted and stored on Supabase infrastructure via encrypted REST connections with row-level security.
WhatsApp Business Protocol Direct procurement buttons generate end-to-end encrypted chat pre-fills directly with our authorized sales desk (+91 89999 78505).

5. Cookie Governance & Local Storage

Our platform does not deploy invasive tracking pixels or cross-site tracking beacons. We utilize minimal client-side storage (`localStorage`) strictly to record cookie preference decisions (`all`, `necessary`, or `rejected`) so that user consent choices persist across sessions without repeated banner prompts.

6. Statutory Record Retention

Commercial transaction records, statutory taxation details (GSTIN: 27AGFPJ4647K1Z3), and dispatch records are retained in compliance with the Food Safety and Standards Authority of India (FSSAI Lic. No. 11516030000762) and applicable Indian commercial law for statutory auditing purposes.

7. Data Principal Rights & Plant Contact

In accordance with Indian data protection laws, clients and visitors may request access, correction, or deletion of their submitted business contact information or reviews by contacting our compliance desk:

Vimal Spices Compliance & Plant Administration:
Plot No. 21, Nirmal Industrial Estate, Korit Road,
Nandurbar – 425412, Maharashtra, India.
Mobile / WhatsApp: +91 89999 78505
Email: contact@vimalspices.com